Anaïs
Customer Service | All-round Administration | Administrative Clerk
Zwevegem
Was available on 01-04-2025
Skills
Languages
Dutch
English
French
Previous freelance projects
Customer Service Assistant Back Office
Remotec - (2024-2025)
Processing and following up orders in the ERP system. Supporting the account managers in their customer contact and in preparing quotations. Communication with the customer via e-mail or telephone. Helping the customer with questions. Reception work was also woven into this.
Account Manager & Planning Coordinator
Securex - (2021-2024)
In the prevention and protection service, scheduling the medical examinations for her own client portfolio.r Furthermore, she was also in contact with the client, occupational physician and nurse. She was the first point of contact for the client requiring a good knowledge of the legal framework. r Additional duties: providing training to the clients on online scheduling tool, key user Salesforce and CT coordinator.
Anaïs is an enthusiastic administrative jack-of-all-trades with a focus on customer service assignments. Because of her background as a teacher, she is also very strong in communication, she likes to explain things and can do this very well. She is very patient, has a professional approach and learns very quickly. She gets energy from customer contacts.
