Administrative Clerk | Receptionist | Administrative Assistant / Receptionist
Mortsel
Was available on 17-04-2025
Science-Mathematics
St. Agnes Institute Hoboken - (2016-2018)
Marketing & Communications Support
AP Hogeschool Antwerp - (2021-2023)
Dutch
French
English
File Management
Svea Solar - (2023-2025)
Management and follow-up of customer files - Contact with customers and technical teams - Administrative processing and reporting - Advising customers on products and services - Actively prospecting and contacting potential customers
Administrative Clerk
Messer - (2022-2023)
Welcoming and first point of contact for customers and technicians - Ordering supplies for work - Telephone support and customer advice - Processing emails and scheduling appointments for sales and accountants
Ketsia is a bilingual professional (NL/FR) with a natural flair for customer reception and administrative support. She gained strong experience as an administrative assistant at Messer and Svea Solar, among others, where she was the first point of contact for customers and technical teams. Her approach is always customer-oriented, organized and solution-oriented, even in stressful situations. Thanks to her background in marketing & communication, she knows how important a first impression is, both verbally and in writing. Ketsia thinks along with the client, is easy to contact, and has a good eye for detail and planning. She has experience with systems such as SAP and Excel and quickly learns new tools. In short: a versatile and professional profile who can effortlessly handle both reception and administration.